Policy

PAYMENTS, DEPOSITS, AND FEES
Prices shown on this website reflect rental rates for single-day events in London. Rates for events in other locations or extended periods may be higher. While every effort is made to ensure accurate pricing, Bumite Event Styling reserves the right to change prices at any time. Please contact our sales team for more details.

DELIVERY
To qualify for delivery, rental orders must be at least £100.00 in value. If your order meets this minimum, delivery costs start at £120.00 and may increase based on the distance from our warehouse or delivery complexity.

A nonrefundable deposit of fifty percent (50%) of the rental amount is required to secure your reservation. The remaining balance must be paid 14 days before the event.

We will do our best to accommodate unforeseen cancellations; however, all payments are nonrefundable, regardless of the reason. Clients may receive store credit valid for up to 6 months from the original event date unless stated otherwise.

Reservations made within 2 days before the event date are subject to a late booking fee starting at £50.

PLACING AN ORDER
You have two options when placing an order:

Online Payment – Pay the full price online. Please check item availability before making a payment or reservation.
Manual Payment – Pay a 50% deposit via bank transfer. An invoice with payment details will be issued for this booking. The remaining balance must be settled at least 14 days before the event.

AVAILABILITY OF ITEMS
Please contact us before making a reservation to confirm item availability, as our website does not display product availability based on the event date. We manually verify the availability of each item for your selected date.

If a reserved item is unavailable, any replacement item will be charged at the regular price. No discounts will be provided in such cases.

CHANGES TO ORDER
STORE CREDIT POLICY: Deposits are nonrefundable after a reservation is made.

Customers may add or exchange items (subject to availability) once a reservation is confirmed. Any changes to an order will be issued as store credit, which is valid for 6 months from the original order date.

No changes can be made within 48 hours before the rental date.

For changes to drop-off or pickup times, requests can be made (subject to availability) if the event date is at least a week away. Requests made after this period will incur a £20 fee.

CANCELLATION OF ORDER
Once a deposit is paid, rental items are reserved exclusively for your event, and preparations begin immediately. As a result, deposits are nonrefundable.

No changes can be made to the event date once confirmed. If you wish to change or add an item after booking, this will depend on availability.

If you wish to change an item on sale and the sale has ended, all products will be charged at the full price.

DELIVERY & PICKUP
Delivery and pickup are available on the event day or as agreed during booking confirmation.

Our delivery team handles all deliveries. The shipping rate quoted on your invoice covers roundtrip delivery and pickup, calculated based on the distance from our London warehouse.

Delivery is door-to-door and does not include setup or placement of the items.

Once an order is placed with the delivery option, additional delivery and collection costs will be confirmed on your invoice.